Get help and advice

Learn how to find StudentHQ, grab your ID card and access other forms of assistance.

Student HQ

If you have any queries or questions about Student HQ, contact: 

       Ms. Nguyen Thi Dao

ID card

At orientation, you will be required to have your photo taken for your Swinburne Vietnam’s ID card. You will need to bring official photo identification with you to prove who you are. Once your photo has been taken you will receive your Swinburne Vietnam’s ID card.

Your Swinburne ID card is required as identification for exams.

Replacing your student ID card

If your card is lost, misplaced or expired, please contact Student HQ


We have consulting and support teams where students can ask and seek for information about curriculum, student services, and entry requirements. Click here to find out who to contact

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