Concierge Centre

The Concierge Centre is the first point of contact for all student inquiries and concerns at the StudentHQ. As the dedicated student services hub at Swinburne Vietnam, StudentHQ helps students address questions and resolve common issues throughout their academic journey.

From the moment students enroll at Swinburne Vietnam, StudentHQ is here to support them in adapting to their new student life and to accompany them along the way.

Our office is located on the ground floor, where our Student Concierge Officers are always available at the reception area to provide timely support.

Services We Provide

• Student administrative support
• Military service confirmation
• Health insurance (as required by the Ministry of Education and Training)
• Accommodation support
• Tuition fee details, payment methods, and related information